Terms of service

Terms of Service – GNPP

By accessing and using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General
GNPP operates this website to offer products and services to customers in India. We reserve the right to update, change, or replace any part of these Terms of Service without prior notice.

2. Eligibility
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Product Information
We make every effort to display product details, images, and prices accurately. However, slight variations in color or appearance may occur due to lighting, screen resolution, or manufacturing differences.

4. Orders & Acceptance
* Placing an order does not guarantee acceptance  
* We reserve the right to cancel or refuse any order at our discretion  
* Orders may be cancelled in case of incorrect pricing, stock unavailability, or suspicious activity

5. Pricing & Payments
* All prices are displayed in Indian Rupees (INR)  
* We offer both prepaid payments and Cash on Delivery (COD)  
* GNPP reserves the right to modify prices or offers at any time without prior notice

6. Shipping & Delivery
* Delivery timelines are estimates and may vary based on location and courier partners  
* GNPP is not responsible for delays caused by external factors such as weather, strikes, or courier issues

7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy. Returns are accepted only for damaged, defective, or wrong products, subject to verification.

8. Cash on Delivery (COD)
* COD is available for eligible locations and orders  
* GNPP reserves the right to disable COD for certain orders or customers  
* Orders may be confirmed via call or message before dispatch

9. User Conduct
You agree not to use this website for any unlawful or prohibited purpose. Any misuse, fraud, or abuse may result in order cancellation and legal action if required.

10. Intellectual Property
All content on this website, including logos, images, text, and designs, are the property of GNPP and may not be copied, reproduced, or used without written permission.

11. Limitation of Liability
GNPP shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

12. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

13. Contact Information
For any questions regarding these Terms of Service, please contact us via email or WhatsApp provided on our website.